Super AI/Software/ OmniChat
Live 09 / 13 Unified AI across every channel your customers use Operated by humans + agents

One conversation,
every channel.

OmniChat is the orchestration layer for AI conversations across WhatsApp, Slack, Teams, SMS, Email, web chat, voice, Telegram, Messenger, and Instagram DM. One identity follows the user across channels. One context. One audit trail. Workflows that took four hours now take three minutes.

SAI-OMNICHAT-001
10+Channels orchestrated natively
3 minDown from 4 hours · workflow time
Cross-channelIdentity follows the user
13.6×Faster than per-channel chatbots
02 / What it does

One brain. Every channel your customers use.

OmniChat replaces the patchwork of per-channel chatbots with one orchestrated AI — so the conversation, the permissions, and the audit trail are unified.

01

Cross-channel identity

User starts a request on Slack, approves it from WhatsApp on the train. OmniChat links identities, carries permissions, preserves context — with MFA gates where required.

02

Workflow orchestration

"Order 500 laptops" runs a 12-step procurement flow against Continuum, gets approvals over Teams, and updates the requester on whatever channel they're using. End to end.

03

Permission-aware

Every channel inherits Chronos permissions. A field tech on personal WhatsApp sees only what their role allows — and the access is logged identically to web.

04

Channels included

WhatsApp, Telegram, Slack, Teams, Discord, Signal, SMS, Email, web chat, Facebook Messenger, Instagram DM, voice (via Echo), and webhooks for anything custom.

05

Native to Super AI

OmniChat is the conversational front door for Continuum, Halo, Atlas, and Hivemind. One AI speaks to your customers and runs your business.

06

Sub-second latency

Edge-deployed channel adapters mean the user sees a typing indicator before most chatbots have parsed the message.

03 / Workflow simulator

Watch one conversation cross three channels.

A customer starts a question on WhatsApp, switches to Slack to share a screenshot, and finishes by approving on email. Watch OmniChat preserve identity, context, and audit trail across all three — without the customer ever explaining themselves twice.

Speed 1.0×
TRIGGER Inbound WhatsApp from +44-7700-900421: "Need to upgrade my plan urgently"
01
Identity Agent
Resolving phone number to customer identity
Match: jane@acme.com · 4 prior conversations · permission set: standard
02
Context Agent
Loading conversation history across channels
247 messages over 3 channels · pulling last 30 days of state
03
Intent Agent
Classifying intent + estimating urgency
Intent: plan upgrade · urgency: high · estimated value $4.8K ARR uplift
04
Channel Agent
Customer switches to Slack · sending shared link
Slack DM thread linked to WhatsApp session · screenshot received
05
Workflow Agent
Generating quote · routing to email for signature
Quote drafted · email sent with DocuSign link · WhatsApp confirmation
06
Audit Agent
Recording cross-channel trail to Chronos
Full session logged · GDPR-compliant · 14m end-to-end span
Outcome Three channels, one conversation, one identity, one audit trail. $4.8K ARR upgrade closed in 14 minutes. Customer experienced zero context-loss across the channel switches.
04 / Get a demo

See OmniChat on your data, not a sandbox.

A founding-team engineer will get back to you within one business day with a tailored walkthrough — and an honest read on whether OmniChat fits your stack.

06 / Pairs well with

OmniChat gets unfair when you run it with these.

Ready to replace something?

Tell us what you're running today. We'll tell you, honestly, whether OmniChat is the right tool — and what we'd swap in if not.