Most SaaS companies discover a customer is churning when the cancellation request arrives. By then, it's too late. Halo agents monitor every product engagement signal, support interaction, and contract milestone, predict churn probability weeks in advance, and route personalised retention plays to CSMs — while there's still time to act.
Churn is discovered too late. CSMs have too many accounts to monitor manually. Retention plays are generic. The data that would predict churn is scattered across product, support, and CRM.
Halo unifies all signals into the customer health model. Atlas connects product usage to the CRM. OmniChat delivers retention messages on the customer's preferred channel. Sentinel routes to the right CSM.
Book a 30-minute demo with the team that built this workflow.
A founding-team engineer will walk you through a tailored demo — on your real data, not a sandbox. Thirty minutes, no slides.